Help & FAQ

iSmartKid is designed for children aged 3 to 14, with lessons grouped into age tracks so every child sees content made for their level.

A parent creates a free family account with an email and password, then adds a child profile with a first name, age group and avatar. It takes about a minute and no card is needed.

Yes. Open the Parent Zone and choose “Add a child”. Each child has their own profile, stars, badges and progress. You can switch learner from the Me page or the Parent Zone.

Choose “Forgot password?” on the log-in page and enter your parent email. If an account exists, we'll email you a secure link to choose a new password.

Yes. iSmartKid is ad-free, has no open chat with strangers and never sells data. Anything outside the learning area — like the Parent Zone, billing or external links — is behind a grown-up gate.

A short multiplication question that a grown-up answers before opening the Parent Zone, payments or links outside iSmartKid. Once passed, the Parent Zone stays unlocked for 10 minutes.

In the Parent Zone, open a child and set a daily limit. When the time is used up, your child sees a friendly break screen. Only a grown-up can add extra minutes.

Yes. The Free plan includes sample lessons in every subject, free forever. Pro unlocks every lesson and is billed monthly or yearly. You can see current prices in Parent Zone → Plan & billing.

In Nepal you can pay securely with eSewa. Online payment for India is coming soon. Payments happen on the payment provider's own secure page; iSmartKid never sees your wallet or card details.

Please read our refund policy at www.ismartkid.com/refunds, then email hello@lacspace.com with your account email and payment reference.

Only what's needed to run learning: a first name, age group, avatar and learning progress. Read the full privacy policy at www.ismartkid.com/privacy.

Go to Parent Zone → Account and choose “Delete account”, or email hello@lacspace.com from your account email. We'll delete your account, child profiles and learning history.

Email hello@lacspace.com. We usually reply within one or two working days.